VLAF Speaker Series - March 2012
VLAF Speaker Spotlight Series
This new VLAF occasional series is being launched with three interesting and relevant talks. Places are limited so please book early to catch these three new perspectives on service innovation.
New Approaches to Crime
Gary Sullivan, Director, West Heidelberg Community Legal Centre
Gary Sullivan undertook the Victoria Law Foundation CLC Fellowship in 2011. His report examines the relationship between poverty and crime and he proposes a number of reforms to the operation of courts, the payment of fines, the conduct of police and lawyers, and the role of welfare and support agencies in Victoria.
VLA Client Survey
Rosy Jolic, Senior Research Analyst, Victoria Legal Aid
Victoria Legal Aid (VLA) conducted a Client Satisfaction Survey in mid 2011 to measure our clients’ levels of satisfaction with:
- legal aid services provided by in-house and private lawyers
- VLA as an organisation.
Why did VLA decide to do a client survey, what did the organisation learn and how can the sector benefit?
Program Evaluation: The PILCH Case Study
Tina Turner, Senior Referral Lawyer, LIV Legal Assistance Scheme, Referral Scheme, Public Interest Law Clearing House (PILCH)
PILCH has integrated evaluation into all of its programs. Why did PILCH decide to do evaluation, what method did it use, what are some other approaches and how can the sector draw on this experience?
RSVP by Friday 16 March 2012 to Sina Oum - vlaf@vla.vic.gov.au or (03) 9269 0138. For more information regarding the event, contact Simon Roberts, VLAF Project Officer - simonr@vla.vic.gov.au or (03) 9269 0545
